Refund Policy
A clear and fair process for refund requests, based on the enrolment terms shared with you at admission.
Our approach
We want you to join a course you are sure about. That is why we offer counselling and a free demo class before you enrol, and why we encourage you to ask every question you have about content, duration, mode and timings before paying.
If you still need to ask for a refund, we will look at your request fairly and explain our decision clearly.
Refunds follow your enrolment terms
Whether a refund applies, and how much, is set out in the enrolment terms given to you at admission. These depend on things such as the course, how soon you ask after enrolling, and how much of the course has already been delivered. Please read them carefully and ask your counsellor if anything is unclear before you pay.
How to request a refund
- WhatsApp the centre where you enrolled, or email info@careerkraft.in
- Include your name, course, centre, admission date and payment details (receipt number if you have it)
- Give a short reason for your request
- The centre reviews it against your enrolment terms and replies to you
- If approved, the refund is processed as described below
Timelines and payment
We aim to review requests promptly. Review and processing timelines are as communicated at admission. Approved refunds are paid through the original payment method where possible, or another method agreed with you.
Things to note
Amounts already paid to partner brands for registration, learning material or certification, and fees for sessions already delivered, may be deducted as set out in your enrolment terms. Where a batch is cancelled by us and no suitable alternative is acceptable to you, we will discuss a refund of the fee for the undelivered part of the course.
Before asking for a refund, you may prefer to change batch, mode, centre or course instead. Ask your centre what options are available.
Questions or concerns
For any refund question, WhatsApp your centre or email info@careerkraft.in. This policy does not affect your rights under the Consumer Protection Act, 2019.
Last updated: 29 September 2026. Questions or grievances: info@careerkraft.in.
Also read: Privacy policy · Terms & conditions · Cookie policy · Disclaimer & trademarks · Software & licensing policy
This page is general information about how CareerKraft works; it is not legal advice.
01FAQ
Frequently asked questions
Still have a question? The counsellor at the centre you prefer replies on WhatsApp.
Ask on WhatsAppCan I get a refund after joining a course?
It depends on your enrolment terms, which consider the course, when you ask and how much has been delivered. Ask your centre to review your request.
What if the centre cancels my batch?
We will offer another batch, mode or centre. If none suits you, we will discuss a refund for the part of the course not delivered.
Can I switch course instead of taking a refund?
Often, yes. Ask your centre about changing course, batch, mode or centre.
How is the refund paid?
Through the original payment method where possible, or another method agreed with you.
Whom do I contact about a refund?
WhatsApp the centre where you enrolled or email info@careerkraft.in with your details.